What’s a Mercedes B Service?

Want to keep your Mercedes in top working condition? If so, it needs regular servicing.

To help you keep your vehicle performing at its best, Mercedes has developed two servicing programmes, known as Mercedes A and Mercedes B Service, to help you keep your vehicle running smoothly.

At Garden City Garage, our team is well-versed with all Mercedes models and always adheres to the manufacturer’s guidelines, whether it’s a routine check-up or something more intricate. All of our work keeps your Mercedes warranty intact. 

As your local independent Mercedes specialists, you get dealership-level service for better than dealer value.

Putting your vehicle through the Mercedes A and Mercedes B Services keeps it performing optimally while keeping your Mercedes warranty unharmed.

One of our recent clients brought in their Mercedes A-Class. They said their vehicle needed the Mercedes B Service and had been to the main Mercedes dealership. However, there was an estimated 7-week lead time until they could have their service.

Which is far from ideal, especially when you want your vehicle to be in peak working condition.

Fortunately, they made the right choice and chose to use our Mercedes specialists at Garden City Garage, thanks to a recommendation from a friend. 

We have shorter lead times for Mercedes servicing so that you can get back on the road in little to no time. 

Our team of Mercedes servicing experts have years of experience working with various models and possess the technical expertise to resolve any issue your car might encounter.

A quick inspection confirmed our client’s A Class required the Mercedes B Service.

But, at Garden City Garage, we go above and beyond the standard servicing schedule. Every vehicle having a Mercedes service by our experts undergoes a thorough safety assessment to ensure it’s in safe working condition.

During the complimentary safety inspection, our specialists identified a serious safety issue that needed addressing immediately to keep our client’s Mercedes roadworthy again.

The difference between Mercedes A Service and Mercedes B Service

At Garden City Garage, we’re often asked about the Mercedes A Service and Mercedes B Service. Mainly what the difference is.

Here’s a quick breakdown:

Mercedes A Service is typically required when your car becomes one year old or 10,000 miles (whichever comes first) and then every other year. 

It includes:

• Synthetic motor oil change
• Oil filter replacement
• Tyre pressure check and adjustment
• Brake inspection
• Maintenance counter reset

On the other hand, the Mercedes B Service is more extensive.  

The Mercedes B Service is recommended for older vehicles or those with higher mileage. It’s typically due every other year, alternating with the Mercedes A Service. 

It includes everything in the A Service, plus:

• Cabin dust/combination filter change

When you bring your Mercedes to our specialists, we have access to the same manufacturer data as main dealerships, so we can always give you dealership-level servicing for better value.

What Happened Next? 

When our client’s A Class was brought in for a Mercedes B Service, our team at Garden City Garage discovered a significant issue with the vehicle’s front brake discs and pads. They were not only worn out but below the legal limit. 

Yikes…

This seriously compromises the safety of our client (and other drivers). It can even lead to issues with the police, leaving you facing a huge fine. I think you’d agree, this is the last thing you need. 

Brake-related problems contribute to 25% of road accidents, so addressing them promptly is essential.

At Garden City Garage, we always get you back on the road as soon as possible without compromising your safety.

To make the servicing process as convenient as possible, we provided our client a complimentary courtesy car while their A Class was being fixed. Unlike main Mercedes dealers that charge for this service, we believe in going the extra mile, providing you with better-than-dealer value.

Solving the Issue

When we noticed the condition of our client’s brakes, we immediately called them to discuss our findings.

At Garden City Garage, you’re always kept in the loop. We only start working on your Mercedes once you’ve approved. You remain in complete control from start to finish. 

With our client’s approval, our experts sourced genuine Mercedes brake pads and discs for the replacement.

As your local independent Mercedes specialists, we use only authentic Mercedes or high-quality alternative parts. This guarantees your car receives the best treatment while preserving your Mercedes warranty.

What’s not to like?

Once our experts had replaced the Mercedes brakes, we conducted a thorough road test to ensure the A-Class was safe and the new brakes were functioning perfectly.

Before returning the vehicle to our client, we updated the online service logbook to maintain the warranty of the Mercedes A-Class.

Once everything was in order, we contacted our client to let them know the vehicle was ready for pickup. 

They were thrilled to have their Mercedes A-Class back in top condition and even more pleased that it was ready the same week they’d brought it in. This was far better than the 7-week lead time the main Mercedes dealership had quoted them.

With Garden City Garage, you not only receive top-notch servicing that exceeds dealership quality, but you also benefit from better value and faster turnaround times.

In need of a Mercedes B Service? Reach out to Garden City Garage today!

Summary

When our client brought in their Mercedes A Class for its annual service, they’d already visited the main Mercedes dealership, who said they couldn’t perform the Mercedes B Service until 7 weeks later. 

Yes, you heard me right… 7 weeks is a long time to wait. 

Luckily, our experienced Mercedes specialists were on hand to help and booked our client’s vehicle for the Mercedes B Service on the same day. 

During our complimentary safety assessment, we discovered the car’s brakes were significantly worn, with both the brake discs and pads beyond the legal safety limit. This not only posed a danger but could also result in legal issues.

To fix the issue, we sourced genuine Mercedes parts, replaced the worn components, and had the Mercedes A-Class back to our client within the same week. 

Our client was thrilled to have their car returned so quickly and were even happier now they knew it was in good working condition. 

If your Mercedes needs a service and you don’t want to wait around for weeks on end, call our specialists at Garden City Garage. You always get better than dealership value with us. 

Call today to book your Mercedes service.

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